Privacy Policy

Last Updated: September 22, 2026

Urban Loan Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or engage with us.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you register, book a service, subscribe to our newsletter, or contact us. This includes:

• Full name, email address, and phone number
• Physical mailing address
• Financial information (income, assets, liabilities, bank details) necessary for loan processing or wealth management
• Social Security Number (SSN) or Tax Identification Number (TIN) for credit checks and tax advisory
• Employment history and demographic data

1.2 Automatically Collected Information

When you access our website, we automatically collect certain data, including IP address, browser type, operating system, referring URLs, pages viewed, and device identifiers using cookies and similar tracking technologies.

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide, operate, and maintain our financial services
• To process loan applications, investment transactions, and insurance policies
• To communicate with you regarding your accounts, updates, and customer service
• To send promotional emails and newsletters (with your consent)
• To detect, prevent, and address fraud and security vulnerabilities
• To comply with legal obligations, including KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations
• To improve our website functionality and user experience

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who assist in hosting, payment processing, data analysis, and email delivery.
• Financial Institutions: Banks, lenders, and insurance carriers necessary to fulfill your requested services.
• Legal Requirements: Government agencies or regulators if required by law, subpoena, or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures, including 256-bit SSL/TLS encryption, firewalls, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights (CCPA & State Laws)

Depending on your state of residence, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your data
• Opt-out of the sale or sharing of your personal information
• Withdraw consent for marketing communications

To exercise these rights, contact us at info@urbanloansolutions.com.

6. Cookies Policy

We use essential, analytical, and functional cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Financial records are typically retained for 7 years per IRS guidelines.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date will reflect changes. Continued use of our services constitutes acceptance of the revised policy.

10. Contact Us

If you have questions regarding this Privacy Policy, please contact us:

Urban Loan Solutions
2775 Sanders Rd, Northbrook, Illinois 60062, USA
Phone: (540) 989-2956
Email: info@urbanloansolutions.com